Shipping Information

Business Name: Amy Embery, LLC
Email: support@amyembery.us
Phone: (424) 704-8608
Address: 4250 Via Dolce, #321, Marina Del Rey, CA 90292

This Shipping Information page explains how we process, ship, and deliver physical orders. We keep it simple, trackable, and predictable.

1) Where We Ship

We currently ship to:

  • United States (Domestic Shipping)

If we do not ship to your location, checkout will prevent the order from being completed.

2) Shipping Fee (Flat Rate)

We charge a Flat Rate Shipping Fee:

  • Flat Rate: $8.55 per order (USD)

This fee is shown at checkout before you pay.

3) Taxes

  • Sales Tax: 0%

  • We do not charge sales tax at checkout.

(If tax rules change in the future, we will update this page and reflect it at checkout.)

4) Order Cutoff Time

Orders placed:

  • Before 2:00 PM (Pacific Time), Monday–Friday are processed starting the same business day.

  • After 2:00 PM (Pacific Time), on weekends, or on holidays are processed starting the next business day.

5) Processing Time (Preparation)

  • Processing Time: 3 business days

This is the time we need to confirm the order, prepare it, and hand it to the carrier.

6) Shipping Time (Carrier Delivery)

  • Shipping Time: 5 days (typical carrier transit time)

Delivery speed can vary slightly due to carrier delays, weather, or peak seasons, but our goal is consistency.

7) Total Delivery Time

Total Delivery Time = Processing + Shipping

  • 3 business days (processing) + 5 days (shipping) = 8 days total

So most orders arrive within 8 days from the time the order is placed (assuming no carrier disruptions).

8) Tracking Information

  • If tracking is available for your shipment, we will provide it via email once your order ships.

  • Tracking updates come directly from the carrier, so sometimes there can be a short delay before the first scan appears.

9) Address Accuracy

You are responsible for entering the correct shipping address.

  • If a package is returned due to an incorrect/incomplete address, you may need to pay additional shipping to resend it.

10) Delivery Issues (Lost / Damaged)

If your package is lost or arrives damaged:

  • Email support@amyembery.us as soon as possible with your order details.

  • If damaged, include a clear photo of the package and the item.

We’ll work with you to make it right based on the situation.

Contact

Amy Embery, LLC
4250 Via Dolce, #321, Marina Del Rey, CA 90292
Email: support@amyembery.us
Phone: (424) 704-8608