Privacy Policy

Business Name: Amy Embery, LLC
Email: support@amyembery.us
Phone: (424) 704-8608
Address: 4250 Via Dolce, #321, Marina Del Rey, CA 90292

Amy Embery, LLC (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you interact with our website, services, and communications.

1) Information We Collect

We may collect the following types of information:

A. Information You Provide

  • Contact information: name, email, phone number

  • Address information: shipping/billing address (if you purchase physical products)

  • Order details: items purchased, order notes, return requests

  • Messages you send us: emails, contact form submissions, support requests

B. Payment Information

  • Payments are processed through PayPal and Stripe.

  • We do not store full credit card numbers on our servers. Payment details are handled by the payment processors under their own security standards.

C. Health or Service-Related Information (If Applicable)
If you request or receive occupational therapy or home health-related services from us, you may share information that could be considered health-related (for example: care needs, scheduling details, or intake information). We limit access to this information and handle it responsibly.

D. Automatically Collected Information
When you use our website, we may collect:

  • IP address, device type, browser type

  • Pages viewed, time spent, referral source

  • Basic usage data via cookies or similar technologies

2) How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Process orders, payments, shipping, and returns (if applicable)

  • Send confirmations, updates, and customer support responses

  • Improve our website performance, security, and user experience

  • Prevent fraud, abuse, and unauthorized activity

  • Send promotional messages only if you opt in (where applicable)

3) How We Share Information

We do not sell or rent your personal information.

We may share limited information only when necessary:

  • Payment processors: PayPal and Stripe (to complete payments)

  • Shipping carriers: to deliver orders (if applicable)

  • Service providers: website hosting, analytics, email systems, customer support tools (only as needed to operate)

  • Legal requirements: if required by law, subpoena, court order, or to protect rights/safety

4) Cookies and Tracking Technologies

We may use cookies and similar tools to:

  • Keep the site running properly

  • Understand traffic and improve usability

  • Detect errors and enhance performance

You can disable cookies in your browser settings, but some site features may not work correctly.

5) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
No system is 100% secure, but we try to avoid chaos as a lifestyle choice.

6) Data Retention

We keep personal information only as long as needed to:

  • Provide services and support

  • Maintain business records (orders, communications)

  • Meet legal, accounting, and security requirements

7) Your Choices and Rights

Depending on where you live, you may have rights such as:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information (where legally allowed)

  • Opt out of marketing emails (unsubscribe link or email us)

To make a request, contact us at support@amyembery.us.

8) Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe a child provided us information, contact us so we can remove it.

9) Third-Party Links

Our site may include links to third-party websites (including PayPal or Stripe). We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

10) Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

11) Contact Us

If you have questions about this Privacy Policy or how we handle your information:

Amy Embery, LLC
4250 Via Dolce, #321, Marina Del Rey, CA 90292
Email: support@amyembery.us
Phone: (424) 704-8608